Frequently Asked Questions

What are the WiFi login details?

Please connect to the Cloud. You will need to create an account with your email and password to login and connect.

Where are the disabled toilets?

Disabled toilets can be located on every floor. If you require a radar key please speak to our Reception team who will provide you with one.

Do you have a multi-faith room?

Yes. The Multi-Faith Room can be located at Bedser Stand Entrance 32, ground floor.

Can I send items for my event to the ground prior to the event starting?

Yes, up to 4 days prior to your event. If you would like to arrange deliveries to the Oval for your event, please speak to your Sales Rep who can assist you. You must arrange delivery and collection yourself via a courier. Items must be sent with the below information on the parcel:

Name of Event, Date of Event, Room Name

Address: Reception, The Kia Oval, Kennington Oval,SE11 5SS


Please arrange collection immediately after your event. Items must be offsite from the conclusion of the event. Any items left without a storage form will be discarded post-event. Please note, items left on site are at your own risk. The Oval takes no responsibility for any lost, damaged or stolen items. Anything that is left for over 24 hours will be discarded.

Can the venue print something for me?

Yes we can. Please note these requests are chargeable and laminating is not available.

  • A4 Paper (Black & White) = £0.20 per page
  • A4 Paper (Colour) = £0.30 per page
  • A4 Card (Black & White) = £0.40 per page
  • A4 Card (Colour) = £0.60 per page
  • A3 Paper (Black & White) = £0.30 per page
  • A3 Paper (Colour) = £0.40 per page

If you could please email oelreception@kiaoval.com with:

  • Number of sheets
  • Colour or black & white
  • Double or single sided

How can I report housekeeping or cleaning issues?

Please ask your room manager or Duty Manager if you require anything to be cleaned or if there are any other housekeeping issues.

Is the Club Shop open?

The shop is only open on match days. However, items can be purchased online at our website at a reduced rate for our clients. Please visit this link: https://shop.kiaoval.com/

Can I become a Surrey County Cricket Club Member?

Yes. For more information, please visit our website.

How can I book a future event?

Please check out our website for all conference and events enquiries: https://events.kiaoval.com/, or email us using this address: enquiries@kiaoval.com.

Where is the nearest shop?

Tesco is a 5-minute walk towards Kennington or there is a Sainsbury’s by Vauxhall station.

Where is the nearest coffee shop?

The nearest coffee shop is next to Oval tube station.

Can the venue book me a taxi?

We don’t have an account however we recommend Addison Lee. Phone number: 020 7387 8888.

How do I request AV equipment?

As part of the booking process, our Sales team should ask if you require any AV for your event.

On the event day, our AV team, Giggabox, are on site to assist you with your event. Please speak to them regarding anything relating to AV.

What are the Security contact details?

John Edrich Gate: 0207 820 5753

Alec Stewart Gate: 0207 820 5758


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